A little help, whenever you need it.

Use the TICKEY app to choose a template, edit a photo or draw pixel art, then transfer your design over Bluetooth or Wi-Fi. Allow the refresh to finish before sending another image.

Check that TICKEY has charge, keep it near your phone, and make sure the connection and permissions requested by the app are enabled. Follow the app's connection prompts again.

If the issue continues, contact us with your phone model, operating system, app version and any error message.

E-paper keeps a still image visible after refresh. Charge TICKEY to send a new image or use its wireless features.

iOS and Android support is planned. The app is currently in preview; final operating-system requirements and download availability will be confirmed with its release.

Enjoy offline image updates and the basic clock. Core features are subscription-free. Optional services will have their own clearly displayed terms.

NFC opens a preset web link, such as a profile, portfolio or event page. Use your regular payment, transport and access cards for their dedicated functions.

Show photos, notes and pixel art on an always-visible e-paper display. Simple monochrome pixel animation offers another way to create.

The removable faceplate lets you change the look without replacing the device. Follow the supplied instructions and handle the panel gently.

Use TICKEY in dry conditions, protected from rain, splashes and submersion. Charge it only when the device and USB-C connection are dry.

Use the form below and include your order number and the email used for the order. For purchases made through another platform, also tell us where you purchased.

See our Return and refund policy for return conditions and help with faulty goods. Delivery estimates and charges are explained in our Shipping policy.